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Resident Frequently Asked Questions

Everything You Need to Know About Your Rental Home.

Finding a new home to rent can be a stressful process. That’s why Marketplace Homes tries to make moving as fun and as easy as possible. Our residents enjoy all of the perks of leasing from a professional property management company with an added personal touch. With Marketplace Homes, you can rest easy knowing that we do everything with our customers in mind.

  • A qualified Leasing Specialist to help you find the perfect rental home
  • The convenience of an electronically submitted lease
  • A hassle-free automatic withdrawal system for rental payments
  • A personalized Home Concierge as your one point of contact.

If you’re currently renting a home from us and have questions, concerns or service requests, look no further! We’re available 24/7 to help. If you can’t find what you are looking for below or have a specific question, please fill out the form below and someone will get back with you very quickly.

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Resident FAQs

In order to submit a service request, please call (1-877-6-GETFIX.) If your request is an emergency (flooding, heating/cooling, gas or electrical hazard) you’ll be contacted immediately.

If this is not an emergency, you’ll be contacted by your Home Concierge within 24 hours.

Please call us at 1-800-331-0646.

Please note changes received after the 20th of the month will not be able to processed until the following month.

Please call us at 1-800-331-0646. Please note any rent collected after the 25th of the month, regardless of if you speak with us about changes, will have a mandatory late fee.

Please contact us at 1-800-331-0646.

You may be able to terminate your lease early with a 30 day notice and a one-time fee equal to two month’s rent.

Turn your rent into an investment by asking about our rent-to-own options! Lock your price now, purchase in the future, and profit from the appreciation, all while maintaining the flexibility of renting. Ask your leasing specialist or home concierge about converting your lease into a rent-to-own option.

Of course! Please call us at 1-800-331-0646 and we’ll help you get in touch with the right person.

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